Last updated May 26, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: __________.
It applies to all products, including those inspired by our educational series, Homo: The Adventure of Learning and Growing.
Please carefully review our Shipping Policy when purchasing our products. This Shipping Policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for Physical products such as books & printible educational content.. Pickups are available Highly dependable to each individual shop.. Lost or damaged Items We take great care to ensure your order arrives in perfect condition. However, in the rare event that your item is lost or damaged during transit. Contact us within 14 days of delivery for assistance. Provide your order details and evidence of the damage ( e,g., photographs) We will work with the courier service to resve the issue and, where applicable, send a replacement or issue a refund.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free _______ shipping on Digital Products for Premium subscribers as part of our Shipping Policy, ensuring clear and transparent delivery terms.
Shipping Fees
We also offer shipping at the following rates:
| UK Standard Shipping 1-5 business Working days. 1-5 days ( Business working days) |
Expited 1-2 Business days ( Subject to availability) |
International Shipping 14-28 days (Depending on Location) |
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__________ | __________ |
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If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Shipping fees are calculated at checkout based on the destination, shipping method selected and order weight. Customers will see the final shipping cost before completing their purchase. For promotional offers or free shipping, terms and eligibility will be displayed on the website. Once your order has been dispatched, you will receive an email with tracking details, if applicable. For print-on-demand orders fulfilled throught our platform, tracking information may become available once the printing process is completed. If you do not receive tracking information or have issues with tracking, please contact us at [email protected]. Undeliverable Packages If a package is returned to us due to an incomplete address, refusal to pay customs fees, or failure to collect the package from the delivery point, we will: notify you via email Offer to reship the package once additional shipping costs are covered by the customer.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free __________ shipping is not valid on international orders.
For information about customs process:
- International Shipping Standard international shipping 14-28 business days after order processing, depending on the destination country and customs clearance time. Delivery times may vary due to factors beyond our control, such as delays caused by customs, adverse weather conditions, or courier disruptions. Orders shipped internationally may be subject to subject to additional customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer, as explained in our Shipping Policy, which covers international delivery timelines and responsibilities.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery, in line with our Shipping Policy.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
CHANGES SHIPPING POLICY
We reserve the right to update this shipping policy at any time to reflect changes in services, laws, or customer feedback. The most recent version will always be available on this page.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: __________. For delivery-related inquiries, our Shipping Policy provides complete details on timelines and conditions.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: [email protected]